Terms and Conditions
These terms and conditions constitute the agreement between you and Molloys Garden Centre (“we”, “us”, or “our”). By accessing or using our website, you agree to be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you should not use our website.
1. Definitions
In this agreement:
“Carrier” refers to any individual or business contracted by us to deliver goods from us to you.
“Content” encompasses any material in any form published on our website by us or with our consent.
“Goods” means any products we offer for sale on our website or sell to you.
“Our Website” refers to any website we own and all web pages controlled by us.
“Post” means to display, publish, distribute, or transmit content on our website.
2. Interpretation
Unless the context requires otherwise:
References to a person include individuals, partnerships, corporations, and other organisations.
These terms apply to all supplies of goods by us to any customer and prevail over any other terms proposed by you.
Any obligation not to do something includes an obligation not to permit another person to do it.
Obligations may be performed by others on behalf of the obligated party.
References to a party include their successors and permitted assigns.
Headings are for convenience only and do not affect interpretation.
References to legislation include any amendments or replacements.
Indemnities include the cost of management time.
These terms apply to you as a buyer or visitor to our website.
This agreement is in English; any translations are for convenience only.
3. Our Contract with You
This agreement is the entire agreement between us and supersedes all previous agreements.
By placing an order, you confirm you have the authority to do so and accept responsibility for the order.
Product availability is not guaranteed; we will indicate if items are out of stock.
Prices may change, but we will not alter the price of goods after you have placed an order.
These terms apply to all purchases, including those not made through our website.
We only deliver within Great Britain; certain postcodes may be excluded.
4. Acceptance of Your Order
Your order is an offer to purchase goods from us. We accept it only when we dispatch the goods.
We may decline to supply goods without providing a reason.
If items are out of stock, we will offer alternatives or allow you to cancel part or all of your order.
5. Price and Payment
Prices are clearly stated on our website and include UK VAT.
Delivery charges are additional and displayed during the checkout process.
Payment must be made in full before dispatch.
If we have underpriced goods by mistake, we are not obliged to supply them at that price.
Refunds owed to you will be processed within 14 days.
6. Security of Your Payment Information
Payments are processed securely through third-party providers who encrypt your payment details.
We do not store your payment information.
7. Cancellation and Refunds
Under the Consumer Contracts Regulations 2013:
You have the right to cancel your order within 14 days without giving a reason.
If goods have been dispatched, you may still cancel but must return the goods at your expense.
Refunds will be processed within 14 days of receiving the returned goods in resalable condition.
8. Faulty Goods
Inspect goods upon receipt and notify us of any defects within 30 days.
Faulty goods must be returned within six months for a refund or replacement.
Refunds will include the cost of returning the goods if they are confirmed to be faulty.
9. Delivery
Delivery dates are estimates and not guaranteed.
Deliveries are made to the address specified in your order.
Someone must be present to accept delivery; otherwise, redelivery charges may apply.
Deliveries are kerbside only; drivers are not obliged to move goods beyond this point.
10. Disclaimers
We sell goods only within Great Britain.
All implied warranties are excluded to the extent permitted by law.
We are not liable for indirect or consequential losses.
Our website may contain content from third parties; we are not responsible for such content.
11. Your Account
You must provide accurate and up-to-date information.
You are responsible for maintaining the confidentiality of your account and password.
12. Posting Content
You agree not to post content that is illegal, offensive, or infringes on others’ rights.
We reserve the right to remove any content that violates these terms.
13. Intellectual Property
All content on our website is protected by copyright and other intellectual property rights.
You may not use our trademarks or content without our express permission.
14. Dispute Resolution
If you have a complaint, please contact us through our customer service channels.
We will attempt to resolve disputes amicably; if unsuccessful, disputes will be subject to the jurisdiction of the courts of England and Wales.
15. Miscellaneous
Communications will be sent via email and are considered received within 24 hours.
If any part of this agreement is found to be unenforceable, the remaining parts will remain in effect.
We are not liable for delays caused by circumstances beyond our control.
For any queries, please feel free to get in touch with us. We’re always happy to help!
